Eastern College Launches Updated Medical Office Administration Program Featuring HICA Certification

Halifax, NS; Eastern College is proud to announce the relaunch of its Medical Office Administration is a robust and reimagined program that reflects the evolving demands of today’s healthcare sector. 

The updated MOA program now includes eligibility for the Health Information–Certified Associate (HICA) credential from the Canadian Health Information Management Association (CHIMA), a nationally recognized certification that gives graduates a competitive edge in the healthcare field. The curriculum has been modernized to include simulation-based learning, advanced billing and electronic medical records (EMRs) training, and expanded hospital and clinical administration content, ensuring graduates are well-prepared for the realities of modern healthcare environments. 

“Our updated Medical Office Administration program is more than a refresh; it is a reimagined pathway to professional success in healthcare administration,” said Amy Pytlowany, Faculty Head for Medical Office Administration at triOS College. “By integrating simulation-driven learning, expanded internship experience, and the HICA certification opportunity, we are helping students gain the confidence, professionalism, and credentials employers are actively seeking.” 

Program Highlights 

• HICA Certification Eligibility: Graduates are eligible to pursue the Health Information–Certified Associate (HICA) credential through CHIMA, a distinction recognized by healthcare employers across Canada. 

• Extended Internship: An 8-week (200-hour) practicum gives students the opportunity to apply their knowledge in real-world medical, clinical, or hospital settings. 

• Simulation-Based Learning: Hands-on practice with electronic medical records (EMRs), billing systems, and patient scheduling tools to build job-ready confidence. 

• Hospital and Clinical Focus: Strengthened modules in unit coordination, medical terminology, and patient documentation prepare graduates for diverse healthcare roles. 

• Technology-Driven Curriculum: Training in Microsoft Office, EMRs, digital literacy, and privacy compliance ensure graduates are workplace ready. 

• Career Growth Pathways: Graduates may qualify for advanced standing into Health Information Management (HIM) programs for continued professional development. 

• Inclusive and Patient-Centered Approach: Integrates diversity, equity, inclusion, and empathy-based communication aligned with CHIMA standards. 

Graduates of the 46-week program are prepared for roles such as Medical Office Administrator, Medical Receptionist, Unit Clerk, Billing Clerk, or Clinical Assistant in clinics, hospitals, and other healthcare environments. 

About Eastern College and triOS Education Group  

The mission of Eastern College is to help students become job-ready graduates. Eastern College is part of the triOS Education Group, which operates nine (9) triOS College Business Technology Healthcare campuses across Ontario and four (4) Eastern College campuses in Atlantic Canada. Programs are delivered through in-person, online, and hybrid formats to fit student needs and regional demands.  

Curriculum is developed with direct input from industry experts and employers to ensure a high standard of practical, career-focused training. As a Canadian-owned and operated institution, triOS Education Group has been recognized as one of Canada’s Best Managed Companies for 15 consecutive years, and has held the Platinum designation for innovation and results in private education for nine (9) years.  

Since 1992, Eastern and triOS Colleges have supported over 90,000 graduates in launching meaningful careers across Canada.  

For more information about the Medical Office Assistant diploma program, please visit: www.easterncollege.ca.